Cookies policy

What follows is the Cookies Policy (hereinafter, "cookies policy" or "policy") that governs the Website Platform refugioaltavista.com (hereinafter, "the Platform"), under the ownership of TELEFÉRICO DEL PICO DE TEIDE, S.A. (hereinafter "TELEFÉRICO"), with an address at Calle San Francisco, Número 5, 4º, 38002, Santa Cruz de Tenerife, NIF A-38002549, registered in the Commercial Register of Santa Cruz de Tenerife on Page 15, File 174, Book 1 of Section 3ª.

The purpose of this Cookies Policy is to help you understand how we use cookies on this platform, their types, purpose and duration, and to indicate the options you have to configure, manage or reject them.

PLEASE TAKE A FEW MINUTES TO READ OUR COOKIES POLICY, IT WILL NOT TAKE YOU LONG. WE WANT TO EXPLAIN HOW WE HANDLE AND PROTECT YOUR PERSONAL INFORMATION AND YOUR RIGHTS IN CLEAR, SIMPLE, TRANSPARENT TERMS. YOUR SECURITY AND THE SECURITY OF YOUR PERSONAL DATA IS IMPORTANT TO US AND WE TAKE PROTECTING IT VERY SERIOUSLY.

WE ALSO RECOMMEND THAT YOU READ OUR PRIVACY POLICY CAREFULLY.

1. WHAT ARE COOKIES?

Cookies are small files or similar technologies that are downloaded and stored on your terminal (i.e. the device from which you access the Platform: computer, mobile phone, tablet or any other connected device.) and allow the Platform or website to remember information about your visit.

In general, and as stated in the Cookies Guide published by the Spanish Data Protection Agency (AEPD) which you can read here, cookies can be of various types,

it all depends on who is managing the equipment or domain responsible for sending the cookies and processing the data from the cookies. Cookies types:

• First-party cookies: These are cookies that are sent to the user's terminal equipment from a computer or domain managed by the platform editor, in this case, the one from which the service requested by the user is provided.
• Third-party cookies: These are cookies sent to the user's terminal equipment from a computer or domain that is not managed by the Platform's publisher, but by another entity that processes the data obtained through the cookies. If the cookies are installed from a computer or domain managed by TELEFÉRICO, but a third party manages the information collected through them, they cannot be considered as TELEFÉRICO's cookies (first-party cookies). TELEFÉRICO may hire the services of analysis and measurement companies that measure and/or analyse the browsing behaviour of users on the platform and act under TELEFERICO's name and on their behalf. The analysis of the data obtained via these third-party cookies has the sole objective of improving the service provided by TELEFÉRICO.

There are also several types of cookies named for the purpose of the data they are used to collect. These are:

• Strictly necessary Cookies: These cookies allow users to browse the platform and use the different options or services available, for example, controlling traffic and data communication, identifying the session, accessing restricted access information, remembering the elements that make up an application, making an application for registration or participation in an event, using security elements during browsing, storing content for the broadcasting of videos or sound or sharing content via social media:
• Preference Cookies: These cookies allow the user to access the service with some general characteristics predefined according to a series of criteria on the user's terminal, for example, the language, the type of browser used to access the service, or the regional setting used to access the service, etc.
• Analytics Cookies: These cookies allow the party responsible for them to monitor and analyse the behaviour of the website users they are linked to. The information collected through this type of cookie is used to measure activity on the platform and to create browsing profiles of website, app and platform users. The aim is to improve the service by analysing the data that shows how the service is used.
• Marketing cookies: These cookies allow for the efficient management of the advertising spaces that the editor has included at appropriate points on the website, app or platform providing the service. These are based on criteria such as the edited content or the frequency at which the advertisements are shown.
• Targeted advertising cookies: These cookies allow for the efficient management of advertising space that the publisher has included on a website, app or platform providing the service. They store user behaviour information obtained through continuous observation of their browsing habits, which allows a specific profile to be developed to display targeted advertising.

Some cookies are classified according to the amount of time they stay active on the terminal, these are:

• Session cookies: Cookies designed to collect and store data while the user accesses the platform. Session cookies allow a website to recognise the user.
• Persistent cookies: Cookies whose data remains stored on the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, ranging from a few minutes to several years.

2. WHAT COOKIES DOES THIS PLATFORM USE?

This Platform uses cookies to optimise and facilitate the browsing experience and, analyse web traffic.

Some cookies we use are necessary to enable Platform browsing and do not require user consent, others do not affect the functionality of the website and the user may accept, configure or reject them as indicated in section "3. Managing and configuring Cookies". The cookies used on this Platform and their characteristics are identified below:

You can prevent Google Analytics from collecting and using data (cookies and IP address) by downloading and installing the Google Analytics Opt-out Browser Add-on: https://support.google.com/analytics/answer/181881?hl=en

For more information on the purpose and scope of collection and processing of personal data by the social media networks linked to this Platform, you can view their Privacy Policies:

• Facebook: https://de-de.facebook.com/about/privacy/
• X: https://x.com/en/privacy
• Instagram: https://help.instagram.com/155833707900388?hl=en
• Tiktok: https://www.tiktok.com/legal/page/us/privacy-policy/en
• Youtube: https://www.youtube.com/intl/en_be/howyoutubeworks/privacy/

3. MANAGING AND CONFIGURING COOKIES.

You can obtain more information on how you can manage and deactivate the cookies used on the platform through the settings offered by the most popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

In addition, you can also manage the cookies stored in your browser using tools like:

• Ghostery: www.ghostery.com/
• Your online choices: www.youronlinechoices.com/es/

4. UPDATES AND CHANGES TO THE COOKIE POLICY

This Cookie Policy may be modified according to legislative or regulatory requirements or to adapt it in line with instructions issued by the Spanish Data Protection Agency (AEPD). Users are advised to read the policy periodically for updates.